VehicleVerdict

2017 Jeep Grand Cherokee other problems

The 2017 Jeep Grand Cherokee has 77 other complaints filed with NHTSA — 14% of the year's total, and up sharply from the prior model year.

77

Other complaints

14%

Share of year

8

Crash-involved

1

Related recalls

Other complaints by year

Related recalls

16V686000OtherSeptember 23, 2016 · 100 units

Defect

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

Consequence

If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

What owners report

ROLL-AWAY RECALL JUST AS IN CALIFORNIA IN 2016 VEHICLE WAS IN PARK AND TURNED OFF, I GET OUT TO GET AROUND TO THE OTHER SIDE OF THE CAR TO GET MY SON OUT OF THE CAR SEAT. THE CAR JUST STARTS ROLLING AWAY. THE VEHICLE STOPPED AFTER HITTING THE EXTERIOR OF MY HOME CAUSING DAMAGE. ONCE I GOT IN THE…

Complaint filed with NHTSA · Other · June 19, 2019 · crash

Common questions

How many other complaints does the 2017 Jeep Grand Cherokee have?

NHTSA has 77 complaints about the 2017 Jeep Grand Cherokee other — 14% of all complaints filed for that model year.

Are there recalls for the 2017 Jeep Grand Cherokee other?

Yes — 1 NHTSA recall campaign for this model year is tied to the other: 16V686000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.