VehicleVerdict

2018 Jeep Grand Cherokee other problems

The 2018 Jeep Grand Cherokee has 264 other complaints filed with NHTSA — 22% of the year's total, and up sharply from the prior model year.

264

Other complaints

22%

Share of year

6

Crash-involved

2

Related recalls

Other complaints by year

Grand Cherokee other complaints by model year295 complaints1993: 10 complaints1994: 10 complaints1995: 19 complaints1996: 31 complaints1997: 36 complaints1998: 23 complaints1999: 46 complaints2000: 43 complaints2001: 30 complaints2002: 44 complaints2003: 16 complaints2004: 45 complaints2005: 146 complaints2006: 75 complaints2007: 39 complaints2008: 42 complaints2009: 12 complaints2010: 15 complaints2011: 139 complaints2012: 130 complaints2013: 62 complaints2014: 295 complaints2015: 197 complaints2016: 31 complaints2017: 77 complaints2018: 264 complaints2019: 72 complaints2020: 56 complaints2021: 55 complaints2022: 36 complaints2023: 61 complaints2024: 28 complaints2025: 12 complaints2026: 1 complaints
Grand Cherokee other complaints by model year. Red bars are years to avoid.

Related recalls

18E097000OtherOctober 29, 2018 · 13 units

Defect

Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

Consequence

If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.

18V759000OtherOctober 29, 2018 · 4,822 units

Defect

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

Consequence

If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

What owners report

“I PULLED INTO MY DRIVEWAY AND PUT THE VEHICLE IN PARK AND AS I GOT OUT IT BEGAN ROLLING BACKWARDS. I TRIED TO GET TURNED AROUND AND BACK IN OR GRAB THE EMERGENCY BRAKE BUT THE DOOR KNOCKED ME DOWN AND THE JEEP DROVE BACKWARDS ABOUT 150FEET AND HIT A TREE. 3WEEKS FOR REPAIRS AND I HEARD ABOUT THE…”

Complaint filed with NHTSA · Other · May 11, 2020 · crash

Common questions

How many other complaints does the 2018 Jeep Grand Cherokee have?

NHTSA has 264 complaints about the 2018 Jeep Grand Cherokee other — 22% of all complaints filed for that model year.

Are there recalls for the 2018 Jeep Grand Cherokee other?

Yes — 2 NHTSA recall campaigns for this model year are tied to the other: 18E097000, 18V759000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.