VehicleVerdict

2025 Jeep Grand Cherokee problems

Verdict · NHTSA data

Among the better years

The 2025 Jeep Grand Cherokee is among the quieter years of the Grand Cherokee on NHTSA's books: 107 complaints (89% below the model's median year), 3 recalls, and no open investigations. Complainants reported 10 injuries in total across these filings.

No single system dominates the record — complaints spread across electrical system (24), driver assistance (16), and engine (15), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

107

NHTSA complaints

3

Recalls

0

Investigations

6

Crash-involved

0

Fires reported

10

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2025 compare to other Grand Cherokee years?

Grand Cherokee NHTSA complaints by model year, 2025 highlighted3,381 complaints1989: 7 complaints1990: 5 complaints1991: 7 complaints1992: 4 complaints1993: 784 complaints1994: 775 complaints1995: 983 complaints1996: 1,250 complaints1997: 1,433 complaints1998: 1,349 complaints1999: 2,319 complaints2000: 1,855 complaints2001: 1,128 complaints2002: 1,771 complaints2003: 889 complaints2004: 1,572 complaints2005: 2,733 complaints2006: 1,754 complaints2007: 1,478 complaints2008: 990 complaints2009: 195 complaints2010: 171 complaints2011: 2,425 complaints2012: 2,325 complaints2013: 1,111 complaints2014: 3,381 complaints2015: 1,747 complaints2016: 437 complaints2017: 559 complaints2018: 1,199 complaints2019: 533 complaints2020: 344 complaints2021: 660 complaints2022: 459 complaints2023: 660 complaints2024: 415 complaints2025: 107 complaints2026: 10 complaints
Grand Cherokee NHTSA complaints by model year, 2025 highlighted. Red bars are years to avoid.

See all Grand Cherokee years to avoid →

What are the most common 2025 Jeep Grand Cherokee problems?

ComponentComplaintsShare
Electrical System2422%
Driver Assistance1615%
Engine1514%
Other1211%
Fuel System1110%
Transmission98%
Speed Control87%
Brakes33%
Body & Structure33%
Airbags22%
Steering11%
Seats11%
Lighting11%
Suspension11%

Does the 2025 Jeep Grand Cherokee have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V328000AirbagsMay 21, 2026 · 419,035 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Consequence

Delayed air bag deployment during a crash increases the risk of injury.

Remedy

Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

25V741000Electrical SystemOctober 30, 2025 · 320,068 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

25V576000Electrical SystemSeptember 4, 2025 · 91,787 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came…”

Complaint filed with NHTSA · Electrical System · April 10, 2025 · crash

“brand new 2025 jeep grand Cherokee less than 3 weeks old - I just got into an accident last night on the freeway my car began to decelerate and accelerator completely stopped working. I noticed an AEBS alert and engine light on the dash but came close to no other cars for this to have come on. Came…”

Complaint filed with NHTSA · Driver Assistance · April 10, 2025 · crash

“Vehicle engine shutoff while driving which led to no acceleration. No warning lamps prior to failure. It just completely shutoff and on the message center it stated how to start the vehicle as if it was not already started and running. I was in electric mode. ”

Complaint filed with NHTSA · Engine · December 31, 2025

“The above vehicle was rented to my wife from Avis location at Bradley Airport in Connecticut from January 4th,we had it until January 12th before learning about the recall. Avis swapped the vehicle for use when learend about it, but have not refunded us for the days of diving with a recalled…”

Complaint filed with NHTSA · Other · January 4, 2026

“While driving vehicle goes into limp mode I lose acceleration but RPMs on dashboard jump into the red zone and various warning lights show up I coast off to the side and put vehicle in park and shut off engine. When I restart everything clears and vehicle is normal again. This happened 3 times so…”

Complaint filed with NHTSA · Fuel System · August 3, 2025

2025 Jeep Grand Cherokee — common questions

Is the 2025 Jeep Grand Cherokee reliable?

Its record is better than the model's norm: 107 NHTSA complaints, below the typical Grand Cherokee year, with 3 recalls and no open investigations.

What are the most common 2025 Grand Cherokee problems?

According to NHTSA complaint data, the leading problem areas are electrical system (24 complaints), driver assistance (16 complaints), engine (15 complaints).

Does the 2025 Jeep Grand Cherokee have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2025 Jeep Grand Cherokee. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Jeep Grand Cherokee years should you avoid?

Based on complaint rates and open investigations, the Grand Cherokee years to avoid are 2014, 2005, 2011, 2012, 1999, 2000, 2002, 2006, 2015, 2004, 2007, 1997, 2018, 2013, 2023, 2017, 2019, 2022, 2016, 2020. The cleanest record among Grand Cherokee years belongs to 1992.

How safe is the 2025 Jeep Grand Cherokee?

In NHTSA's NCAP crash testing, the 2025 Jeep Grand Cherokee earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.