VehicleVerdict

2011 Jeep Liberty problems

Verdict · NHTSA data

One of the years to avoid

The 2011 Jeep Liberty carries two red flags at once: 241 consumer complaints filed with NHTSA and an open NHTSA defect investigation (subject: Desiccated Air Bag Inflator Rupture). It is one of the Liberty years to avoid. Complainants reported 31 injuries in total across these filings.

No single system dominates the record — complaints spread across electrical system (48), fuel system (36), and airbags (34), which usually points to general build quality rather than one defect.

241

NHTSA complaints

3

Recalls

4

Investigations · 1 open

26

Crash-involved

4

Fires reported

31

Injuries

0

Deaths

NCAP overall

How does 2011 compare to other Liberty years?

Liberty NHTSA complaints by model year, 2011 highlighted2,328 complaints2000: 7 complaints2001: 12 complaints2002: 2,328 complaints2003: 1,731 complaints2004: 1,440 complaints2005: 1,461 complaints2006: 1,810 complaints2007: 941 complaints2008: 764 complaints2009: 146 complaints2010: 271 complaints2011: 241 complaints2012: 551 complaints
Liberty NHTSA complaints by model year, 2011 highlighted. Red bars are years to avoid.

See all Liberty years to avoid →

What are the most common 2011 Jeep Liberty problems?

ComponentComplaintsShare
Electrical System4820%
Fuel System3615%
Airbags3414%
Engine219%
Body & Structure187%
Visibility & Wipers167%
Other135%
Brakes135%
Transmission104%
Suspension62%
Steering52%
Seat Belts52%
Speed Control52%
Tires & Wheels42%
Lighting42%
Seats31%

Does the 2011 Jeep Liberty have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V640000SeatsOctober 10, 2017 · 363,930 units

Defect

Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.

Consequence

If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.

13V282000AirbagsJuly 2, 2013 · 442,320 units

Defect

Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.

Consequence

In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.

Remedy

Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.

11V315000SteeringJune 8, 2011 · 11,096 units

Defect

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

Consequence

A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

Remedy

DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Open NHTSA investigations

EA21002

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

WHILE DRIVING THE WINDOW DRIVER SIDE SUDDENLY DROPPED AND SMOKE CAME OUT OF THE DRIVER DOOR PANEL. SMOKE INCREASED RAPIDLY AND HE BEGAN TO EMANATE FROM THE DOOR. ONCE PULLED OVER FLAMES BEGAN COMING THROUGH THE PLASTIC PORTION OF THE DOOR WHERE THE WINDOW AND DOOR LOCK CONTROLS ARE LOCATED.

Complaint filed with NHTSA · Electrical System · March 10, 2018 · fire

I currently own two of the same year vehicles. They BOTH have the same problem with the ECM. I have also spoken with multiple people who own Jeep vehicles @ the same year. We all seem to have; lifter, Rod knocks, oxygen sensors and ECM that have caused multiple other problems (and severe accidents)…

Complaint filed with NHTSA · Fuel System · July 1, 2018 · crash

LOW SPEED HEAD ON COLLISION WITH JEEP LIBERTY 2011 NO AIRBAG DEPLOYMENT, ALL FORCES CAME THRU STEERING COLUMN RESULTING IN PARTIAL INTERNAL AMPUTATION OF RIGHT HAND, BREKING OF LEFT HAND...NO RECALL REPAIRS EVER DONE, AM 3RD OWNER OF VEHICLE,,,RECALLS SPECIFIED IN 2011,2013,AND AFTER CRASH IN 2016

Complaint filed with NHTSA · Airbags · August 25, 2016 · crash

DRIVING ON HIGHWAY, BEGAN HEARING A HIGH PITCHED HUMMING NOISE, BEGAN SMELLING A BURNING RUBBER SMELL, PULLED OVER TO SIDE OF HIGHWAY, AND SMOKE BEGAN COMING FROM UNDER THE HOOD. WITHIN 10 MINS, THE FRONT END OF THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. HAVE OWNED VEHICLE FOR A YEAR AND A…

Complaint filed with NHTSA · Engine · January 18, 2016 · fire

DRIVING ON HIGHWAY, BEGAN HEARING A HIGH PITCHED HUMMING NOISE, BEGAN SMELLING A BURNING RUBBER SMELL, PULLED OVER TO SIDE OF HIGHWAY, AND SMOKE BEGAN COMING FROM UNDER THE HOOD. WITHIN 10 MINS, THE FRONT END OF THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. HAVE OWNED VEHICLE FOR A YEAR AND A…

Complaint filed with NHTSA · Body & Structure · January 18, 2016 · fire

2011 Jeep Liberty — common questions

Is the 2011 Jeep Liberty reliable?

NHTSA data argues against it: 241 complaints put the 2011 model at #10 of 13 Liberty years, and a defect investigation remains open. It is one of the Liberty years to avoid.

What are the most common 2011 Liberty problems?

According to NHTSA complaint data, the leading problem areas are electrical system (48 complaints), fuel system (36 complaints), airbags (34 complaints).

Does the 2011 Jeep Liberty have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2011 Jeep Liberty. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2011 Jeep Liberty under NHTSA investigation?

Yes — an investigation remains open (Desiccated Air Bag Inflator Rupture). An open ODI action means NHTSA is actively assessing a possible defect.

Which Jeep Liberty years should you avoid?

Based on complaint rates and open investigations, the Liberty years to avoid are 2002, 2006, 2003, 2005, 2004, 2012, 2011. The cleanest record among Liberty years belongs to 2000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.