VehicleVerdict

2024 Kia Sorento problems

Verdict · NHTSA data

Among the better years

The 2024 Kia Sorento is among the quieter years of the Sorento on NHTSA's books: 53 complaints (84% below the model's median year), 2 recalls, and no open investigations.

No single system dominates the record — complaints spread across electrical system (10), other (6), and body & structure (6), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

53

NHTSA complaints

2

Recalls

0

Investigations

12

Crash-involved

3

Fires reported

8

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2024 compare to other Sorento years?

Sorento NHTSA complaints by model year, 2024 highlighted2,073 complaints2003: 421 complaints2004: 341 complaints2005: 457 complaints2006: 382 complaints2007: 224 complaints2008: 317 complaints2009: 79 complaints2010: 3 complaints2011: 2,073 complaints2012: 1,205 complaints2013: 1,293 complaints2014: 1,364 complaints2015: 955 complaints2016: 1,610 complaints2017: 1,021 complaints2018: 332 complaints2019: 616 complaints2020: 183 complaints2021: 335 complaints2022: 278 complaints2023: 179 complaints2024: 53 complaints2025: 112 complaints2026: 7 complaints
Sorento NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Sorento years to avoid →

What are the most common 2024 Kia Sorento problems?

ComponentComplaintsShare
Electrical System1019%
Other611%
Body & Structure611%
Brakes59%
Engine59%
Driver Assistance48%
Visibility & Wipers36%
Transmission36%
Fuel System24%
Seat Belts24%
Airbags24%
Lighting24%
Seats12%
Steering12%
Tires & Wheels12%

Does the 2024 Kia Sorento have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V006000Electrical SystemJanuary 13, 2025 · 74,469 units

Defect

Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.

Remedy

Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

24V287000Electrical SystemApril 23, 2024 · 95 units

Defect

Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.

Consequence

A loss of power steering assist increases the risk of a crash.

Remedy

Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body…”

Complaint filed with NHTSA · Electrical System · July 16, 2024 · crash

“I was involved in an automobile collision. It was a T- Bone collision on the driver side. My vehicle flipped on it's side, the moon roof completely shattered, my seatbelt released me and I was ejected through the moon roof. The vehicle landed on top of me. All of my air bags did not deploy even…”

Complaint filed with NHTSA · Other · October 27, 2025 · crash

“Reason is unknown, was driving down road and car yanked to the right cause family to wreck in to a guard rail, no lights appeared before wreck, it was not raining and was not speeding. Clear sunny day. Police report has been made and has made several attempts to contact KIA, car has been in body…”

Complaint filed with NHTSA · Body & Structure · July 16, 2024 · crash

“1. [REDACTED]Component or System Failure:[REDACTED] - The malfunction occurred in the [REDACTED]automatic braking system[REDACTED] while the vehicle was in [REDACTED]snow mode[REDACTED]. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for…”

Complaint filed with NHTSA · Brakes · January 17, 2026 · crash

“On March 19 I completed my 8,000 mile oil change and then drove to Florida. I had a warning light to change my oil since the company did not reset it. Unsure of the other warning lights. As I was driving in Florida on the interstate the car started having issues. It was making a noise, then started…”

Complaint filed with NHTSA · Engine · March 21, 2025 · fire

2024 Kia Sorento — common questions

Is the 2024 Kia Sorento reliable?

Its record is better than the model's norm: 53 NHTSA complaints, below the typical Sorento year, with 2 recalls and no open investigations.

What are the most common 2024 Sorento problems?

According to NHTSA complaint data, the leading problem areas are electrical system (10 complaints), other (6 complaints), body & structure (6 complaints).

Does the 2024 Kia Sorento have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2024 Kia Sorento. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Kia Sorento years should you avoid?

Based on complaint rates and open investigations, the Sorento years to avoid are 2011, 2016, 2014, 2013, 2012, 2017, 2015, 2019. The cleanest record among Sorento years belongs to 2010.

How safe is the 2024 Kia Sorento?

In NHTSA's NCAP crash testing, the 2024 Kia Sorento earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.