VehicleVerdict

2016 Thor Palazzo problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 6 complaints on file for the 2016 Thor Palazzo — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

6

NHTSA complaints

4

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

2

Injuries

0

Deaths

NCAP overall

How does 2016 compare to other Palazzo years?

Palazzo NHTSA complaints by model year, 2016 highlighted6 complaints2015: 6 complaints2016: 6 complaints2017: 3 complaints2018: 0 complaints2019: 1 complaints
Palazzo NHTSA complaints by model year, 2016 highlighted. Red bars are years to avoid.

See all Palazzo years to avoid →

What are the most common 2016 Thor Palazzo problems?

ComponentComplaintsShare
Other350%
Body & Structure233%
Visibility & Wipers117%

Does the 2016 Thor Palazzo have recalls?

4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V758000OtherNovember 22, 2017 · 110,400 units

Defect

Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

17V555000Visibility & WipersSeptember 7, 2017 · 1,105 units

Defect

Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.

Consequence

If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.

Remedy

TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.

17V096000Visibility & WipersFebruary 14, 2017 · 2,483 units

Defect

Thor Motor Coach (TMC) is recalling certain 2014-2015 Tuscany, Tuscany XTE and Palazzo motorhomes. The windshield wiper systems on these vehicles may have been improperly installed or secured, causing the wipers to fail during operation.

Consequence

If the windshield wipers fail, the driver would have decreased visibility, increasing the risk of a crash.

Remedy

TMC will notify owners, and dealers will inspect the wiper system, tightening the wiper nuts to the proper specifications, as necessary, free of charge. The recall began on April 12, 2017. Owners may contact TMC customer service at 1-877-500-1020. TMC's number for this recall is RC000128.

16V468000SuspensionJune 27, 2016 · 122 units

Defect

Thor Motor Coach (TMC) is recalling certain model year 2016 Tuscany XTE, Palazzo, and 2016-2017 Venetian motorhomes manufactured September 9, 2015, to January 12, 2016. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.

Consequence

If the sway bar bolts loosen, the sway bar may detach from the axle, affecting the handling and increasing the risk of a crash.

Remedy

TMC will notify owners, and Detroit Axle service centers, subsidiaries of Daimler Trucks, the manufacturer of the chassis, will modify the sway bar mounting, free of charge. The recall began on July 22, 2016. Owners may contact Thor Motor Coach Customer service department at 1-877-500-1020, or Daimler Trucks North America LLC at 1-800-547-0712, or e-mail them at DTNA.Warranty.Campaigns@Daimler.com to locate a service center. TMC's number for this recall is RC000117.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

WE ARE VERY CONCERNED THE WINDOWS ON OUR 2016 PALAZZO WITH ONLY 12000 MILES ON IT HAS WINDOWS THAT ARE SEPARATING. THEY STARTED SEPARATING AT 8000. WE HAVE 5 WINDOWS THAT ARE SEPARATING AND ALL OF THE SUDDEN ARE HANGING OFF THE MOTOR HOME. IT WOULD BE DEVASTATING IF THEY FELL OFF AND HIT ANOTHER…

Complaint filed with NHTSA · Other · October 1, 2018

THE WOOD FLOORS IN THE CARGO BAYS OF MY CLASS 'A' MOTORHOME WERE NOT SEALED DURING MANUFACTURING, WHICH ALLOWED WATER TO ENTER THE BAYS AND ROTTING THE WOOD FLOORS. THIS RESULTED IN A HAZARDOUS CONDITION WHILE THE VEHICLE IS IN MOTION WHERE ITEMS, IN THE BAYS, COULD FALL UNDER THE TIRES OR…

Complaint filed with NHTSA · Body & Structure · April 7, 2018

WE ARE VERY CONCERNED THE WINDOWS ON OUR 2016 PALAZZO WITH ONLY 12000 MILES ON IT HAS WINDOWS THAT ARE SEPARATING. THEY STARTED SEPARATING AT 8000. WE HAVE 5 WINDOWS THAT ARE SEPARATING AND ALL OF THE SUDDEN ARE HANGING OFF THE MOTOR HOME. IT WOULD BE DEVASTATING IF THEY FELL OFF AND HIT ANOTHER…

Complaint filed with NHTSA · Visibility & Wipers · October 1, 2018

2016 Thor Palazzo — common questions

Is the 2016 Thor Palazzo reliable?

The record is thin — 6 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.

Does the 2016 Thor Palazzo have recalls?

Yes — NHTSA lists 4 recall campaigns affecting the 2016 Thor Palazzo. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.