VehicleVerdict

2019 Thor Palazzo problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2019 Thor Palazzo — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2019 compare to other Palazzo years?

Palazzo NHTSA complaints by model year, 2019 highlighted6 complaints2015: 6 complaints2016: 6 complaints2017: 3 complaints2018: 0 complaints2019: 1 complaints
Palazzo NHTSA complaints by model year, 2019 highlighted. Red bars are years to avoid.

See all Palazzo years to avoid →

What are the most common 2019 Thor Palazzo problems?

ComponentComplaintsShare
Lighting1100%

Does the 2019 Thor Palazzo have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

19V504000OtherJune 30, 2019 · 1,554 units

Defect

Thor Motor Coach (TMC) is recalling certain 2019-2020 Challenger, Miramar, Magnitude, Outlaw, Omni, and Palazzo motorhomes. The vehicle control system software may cause the slide-out room to move unexpectedly.

Consequence

Unexpected movement of the slide-out room can increase the risk of a injury.

Remedy

TMC will notify owners, and dealers will update the affected software, free of charge. The recall is expected to begin August 28, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000170.

19V200000SuspensionMarch 14, 2019 · 12 units

Defect

Thor Motor Coach (TMC) is recalling certain 2018-2019 Aria, and 2019 Palazzo motorhomes built on a Daimler Trucks North America (DTNA) chassis equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Consequence

Loose steering and tie rod arm bolts can cause separation of the tie rod arm from the front wheels, increasing the risk of a crash.

Remedy

TMC has notified owners, and DTNA dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began on March 15, 2019. Owners may contact Daimler Trucks North America at 1-800-547-0712 to locate a Qualified Service Center or may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000166.

18V763000LightingOctober 30, 2018 · 1,769 units

Defect

Thor Motor Coach (TMC) is recalling certain 2017 Tuscany XTE and 2017-2019 Venetian, Aria, Tuscany, and Palazzo motorhomes built on Freightliner Custom Chassis Corporation chassis. The Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.

Consequence

Nonfunctioning lights can increase the risk of a crash.

Remedy

The remedy for this recall is still under development. Daimler Trucks North America, the manufacturer of the chassis began issuing owners an interim notification on October 24, 2018, and will send a second notification when parts become available. The recall began October 30, 2018. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000163.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“I HAVE NO REAR TAIL LIGHTS AND THE LEFT REAR TURN SIGNAL DOES NOT WORK. WHEN I ENTER MY VIN TO CHECK FOR RECALLS, IT SAYS INVALID PARAMETER. I TOOK IT TO FREIGHT LINER OF KC ON APRIL 18TH, 2019, THEY KEPT IT FOR 8 DAYS, SAID IT WAS NOT THEIR PROBLEM, IT WAS THOR'S PROBLEM, AND REQUIRED THAT I PAY…”

Complaint filed with NHTSA · Lighting · March 21, 2019

2019 Thor Palazzo — common questions

Is the 2019 Thor Palazzo reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2019 Thor Palazzo have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2019 Thor Palazzo. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.