VehicleVerdict

2004 Toyota Highlander problems

Verdict · NHTSA data

Worth extra scrutiny

The 2004 Toyota Highlander sits mid-pack among Highlander years: 337 NHTSA complaints against a model median of roughly 237, with 5 recalls and one closed investigation. Reports tied to this model year include 47 deaths and 25 injuries, per the complaint records themselves.

No single system dominates the record — complaints spread across transmission (60), speed control (40), and electrical system (39), which usually points to general build quality rather than one defect.

337

NHTSA complaints

5

Recalls

1

Investigations

42

Crash-involved

3

Fires reported

25

Injuries

47

Deaths

NCAP overall

How does 2004 compare to other Highlander years?

See all Highlander years to avoid →

What are the most common 2004 Toyota Highlander problems?

ComponentComplaintsShare
Transmission6018%
Speed Control4012%
Electrical System3912%
Steering3611%
Engine3611%
Visibility & Wipers299%
Brakes257%
Lighting154%
Tires & Wheels124%
Airbags93%
Body & Structure82%
Other72%
Fuel System72%
Seat Belts51%
Climate Control (A/C & Heat)51%
Seats21%
Latches & Locks21%

Does the 2004 Toyota Highlander have recalls?

5 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

11V539000EngineNovember 9, 2011 · 420,326 units

Defect

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.

Consequence

IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

Remedy

TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

11V112000Speed ControlFebruary 24, 2011 · 769,379 units

Defect

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Consequence

IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy

DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V499000BrakesOctober 21, 2010 · 728,544 units

Defect

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.

Consequence

A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.

06V253000Speed ControlJuly 13, 2006 · 367,594 units

Defect

ON CERTAIN SPORT UTILITY AND HYBRID VEHICLES, THE TWO RETAINING CLIPS FOR THE DRIVER'S SIDE FORWARD CENTER CONSOLE CAN BECOME LOOSE. IF BOTH CLIPS SEPARATE FROM THE FLOOR CARPET COVER, THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL, CAUSING INTERFERENCE WITH THE ACCELERATOR PEDAL ROD.

Consequence

THIS CONDITION MAY INTERFERE WITH THE ACCELERATOR PEDAL RETURNING TO THE IDLE POSITION INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE TWO FLOOR CARPET COVER RETAINING CLIPS FREE OF CHARGE. THE RECALL BEGAN ON JULY 24, 2006, AND SHOULD BE COMPLETED BY EARLY SEPTEMBER 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 OR LEXUS AT 1-800-255-3987.

04V181000Latches & LocksApril 15, 2004 · 366,572 units

Defect

CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence

THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy

DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

CAR HESITATES AND SUDDENLY SURGES FORWARD. THE IS THE 2ND TIME THIS HAS OCCURRED IN THE PAST 3 MONTHS. THE FIRST TIME WAS NEAR MY GARAGE AND FORTUNATELY THE CAR ONLY TRAVELED SEVERAL FEET FORWARD BEFORE HITTING THE CORNER OF THE GARAGE AND COMING TO A STOP. LAST SUNDAY, I WAS LEAVING A PARKING LOT.…

Complaint filed with NHTSA · Transmission · June 5, 2011 · crash

DT: THE CONTACT STATED WHILE PULLING INTO A PARKING SLOT HEARD A GRINDING NOISE FOLLOWED BY THE VEHICLE LURCHING INTO ANOTHER PARKED VEHICLE. HE TOOK THE VEHICLE TO THE DEALER. THE DEALER COULD NOT DUPLICATE THE SUDDEN ACCELERATION. THE DEALER REPLACED THE MASS AIR FLOW SENSOR, OXYGEN SENSOR, AND…

Complaint filed with NHTSA · Speed Control · November 11, 2005 · crash

WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE…

Complaint filed with NHTSA · Electrical System · September 6, 2020 · crash

WHILE TRAVELING THROUGH A HIGHWAY CONSTRUCTION ZONE MY CAR SUDDENLY BECAME HARD TO STEER, AND MY SPEED BECAME GREATER, TRIED TO (BREAK) DECELERATE THE CAR BEGAN SLIDING OUT OF CONTROL-PLOWING INTO THE ROAD CONSTRUCTION BARRIERS PART LODGED IN FRONT PASSENGER WINDSHIELD. THE CAR WENT THROUGH THE…

Complaint filed with NHTSA · Steering · September 6, 2020 · crash

2004 TOYOTA HIGHLANDER. CONSUMER EXPRESSES DISCONTENT REGARDING TOYOTA *TGW THE CONSUMER STATED ON FOUR OCCASIONS, THE VEHICLE STALLED IN HEAVY TRAFFIC. ON THE FOURTH OCCASION, IT NOT ONLY STALLED, BUT ROLLED BACKWARDS INTO ANOTHER VEHICLE BEHIND THE CONSUMER. THE CONSUMER HAS SINCE TRADED THE…

Complaint filed with NHTSA · Engine · March 11, 2010 · crash

2004 Toyota Highlander — common questions

Is the 2004 Toyota Highlander reliable?

It is close to typical for the Highlander: 337 NHTSA complaints, 5 recalls, and 1 investigation on file.

What are the most common 2004 Highlander problems?

According to NHTSA complaint data, the leading problem areas are transmission (60 complaints), speed control (40 complaints), electrical system (39 complaints).

Does the 2004 Toyota Highlander have recalls?

Yes — NHTSA lists 5 recall campaigns affecting the 2004 Toyota Highlander. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2004 Toyota Highlander under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Which Toyota Highlander years should you avoid?

Based on complaint rates and open investigations, the Highlander years to avoid are 2019, 2021, 2008, 2017. The cleanest record among Highlander years belongs to 2000.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.