VehicleVerdict

2023 Toyota Highlander problems

Verdict · NHTSA data

Worth extra scrutiny

The 2023 Toyota Highlander is a recall-heavy year with an otherwise ordinary complaint record: 9 NHTSA recall campaigns apply, yet its 219 owner complaints run below the Highlander median. The recalls matter more than the complaint count here — verify every campaign was completed before buying. Complainants reported 17 injuries in total across these filings.

No single system dominates the record — complaints spread across other (39), body & structure (30), and engine (27), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

219

NHTSA complaints

9

Recalls

0

Investigations

19

Crash-involved

0

Fires reported

17

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2023 compare to other Highlander years?

See all Highlander years to avoid →

What are the most common 2023 Toyota Highlander problems?

ComponentComplaintsShare
Other3918%
Body & Structure3014%
Engine2712%
Fuel System167%
Brakes167%
Transmission157%
Driver Assistance136%
Electrical System125%
Airbags115%
Seats94%
Speed Control94%
Tires & Wheels94%
Visibility & Wipers42%
Steering31%
Seat Belts31%
Latches & Locks31%

Does the 2023 Toyota Highlander have recalls?

9 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

26V128000SeatsMarch 5, 2026 · 550,007 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Consequence

A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy

Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

25V744000Driver AssistanceOctober 30, 2025 · 1,024,407 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

25V595000Electrical SystemSeptember 11, 2025 · 591,377 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Consequence

An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy

Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

25V040000AirbagsJanuary 29, 2025 · 1,716 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

24V548000OtherJuly 23, 2024 · 33,848 units

Defect

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

24V452000Tires & WheelsJune 18, 2024 · 4,763 units

Defect

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

Remedy

SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

24V419000Tires & WheelsJune 6, 2024 · 4,869 units

Defect

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

Remedy

GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

23V720000Body & StructureOctober 26, 2023 · 750,795 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence

A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

23V480000AirbagsJuly 12, 2023 · 152,927 units

Defect

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

My 2023 highlander limited hesitates and lags when pulling out into the roads and highways! I almost have gotten hit several times. It has so called been inspected three times and they all tell me it doesn’t show on our computer so it’s fine ! No messages or warnings ever come up. This is so…

Complaint filed with NHTSA · Other · January 20, 2023

The contact owns a 2023 Toyota Highlander. The contact stated that while the vehicle was parked,  unattended an unknown vehicle crashed into the front bumper. A police report was not filed. There was no air bag deployment, fire, or injury. The contact attached the bumper to the vehicle. At the…

Complaint filed with NHTSA · Body & Structure · December 2, 2023 · crash

weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I…

Complaint filed with NHTSA · Engine · February 12, 2025 · crash

weather conditions were severe due to a snowstorm, causing ice buildup on the road, low visibility, and slippery pavement. Despite driving cautiously, I lost control of the vehicle, which resulted in going off the road, down an embankment, and crashing into a tree. Immediately after the impact, I…

Complaint filed with NHTSA · Brakes · February 12, 2025 · crash

I was involved in a vehicle crash on 7-1-25. I had just pulled out of the gas station and was coming up to a stop sign so I was only going about 8mph I put my foot on the brake and nothing happened. I had my foot all the way down on the brake pedal because I saw a car coming and they were traveling…

Complaint filed with NHTSA · Fuel System · July 1, 2025 · crash

2023 Toyota Highlander — common questions

Is the 2023 Toyota Highlander reliable?

It is close to typical for the Highlander: 219 NHTSA complaints, 9 recalls, and no investigations on file.

What are the most common 2023 Highlander problems?

According to NHTSA complaint data, the leading problem areas are other (39 complaints), body & structure (30 complaints), engine (27 complaints).

Does the 2023 Toyota Highlander have recalls?

Yes — NHTSA lists 9 recall campaigns affecting the 2023 Toyota Highlander. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Toyota Highlander years should you avoid?

Based on complaint rates and open investigations, the Highlander years to avoid are 2019, 2021, 2008, 2017. The cleanest record among Highlander years belongs to 2000.

How safe is the 2023 Toyota Highlander?

In NHTSA's NCAP crash testing, the 2023 Toyota Highlander earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.