VehicleVerdict

2014 Chevrolet Impala problems

Verdict · NHTSA data

One of the years to avoid

With 1,018 complaints filed to NHTSA — about 226.2 times the median Impala year — the 2014 model ranks #6 of 52 Impala years for complaint volume. It lands on the years-to-avoid list. Complainants reported 12 injuries in total across these filings.

Electrical System leads the complaint categories with 329 reports (32% of the total). In government crash testing it earned 5 of 5 NCAP stars overall.

1,018

NHTSA complaints

12

Recalls

2

Investigations

31

Crash-involved

15

Fires reported

12

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2014 compare to other Impala years?

See all Impala years to avoid →

What are the most common 2014 Chevrolet Impala problems?

ComponentComplaintsShare
Electrical System32932%
Steering13814%
Brakes939%
Other909%
Engine586%
Driver Assistance525%
Lighting454%
Airbags434%
Transmission374%
Speed Control313%
Body & Structure242%
Visibility & Wipers232%
Fuel System131%
Tires & Wheels131%
Suspension121%
Seats81%
Seat Belts71%
Climate Control (A/C & Heat)10%
Latches & Locks10%

Does the 2014 Chevrolet Impala have recalls?

12 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

15V465000AirbagsJuly 24, 2015 · 5,493 units

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

Consequence

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

Remedy

GM will notify owners, and dealers will correct the calibration-learning error by preconditioning the empty seat, and also resetting the ECU to a seat zero-value, free of charge. The recall began on August 25, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15400.

15V202000BrakesApril 6, 2015 · 126 units

Defect

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured March 22, 2013, to May 22, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

Consequence

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy

GM has notified owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began on May 6, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15259. Note: The vehicles covered by this campaign were previously remedied incorrectly under campaigns 14V541 or 15V085.

15V085000BrakesFebruary 11, 2015 · 3,660 units

Defect

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 15, 2012, to May 30, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Systems (FMVSS) No. 135 "Light Vehicle Brake Systems."

Consequence

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy

GM will notify owners, and dealers will reprogram the electronic parking brake control module with new software, free of charge. The recall began March 5, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 (Chevrolet). GM's number for this recall is 15100. Note: This recall covers a limited population of vehicles that were remedied incorrectly under recall 14V-541.

14V614000Electrical SystemOctober 1, 2014 · 106,307 units

Defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Consequence

If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

14V541000BrakesSeptember 9, 2014 · 205,309 units

Defect

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Consequence

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

Remedy

GM will notify owners, and dealers will update the electronic parking brake software, free of charge. The recall began on October 28, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14471.

14V518000AirbagsAugust 28, 2014 · 5 units

Defect

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac XTS vehicles manufactured April 11, 2013, to June 27, 2013, and 2014 Chevrolet Impala vehicles manufactured May 13, 2013, to November 5, 2013. The affected vehicles may have left the factory with the sensing and diagnostic module (SDM) set to "manufacturing mode."

Consequence

In manufacturing mode, the vehicle's air bags will not deploy in the event of a crash, increasing the risk of occupant injury.

Remedy

GM will notify owners, and dealers are to reprogram the SDM to the correct mode, free of charge. The recall is expected to begin in September 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14532.

14V489000Body & StructureAugust 8, 2014 · 14,940 units

Defect

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

Consequence

The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

Remedy

Parts to remedy this condition are not currently available. GM will send owners an interim notification in early October 2014, and will send a second letter when parts are available. At that time dealers will inspect, and if necessary, replace the console storage compartment door inertia latch, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14476.

14V450000SteeringJuly 23, 2014 · 57,242 units

Defect

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Impala vehicles manufactured November 5, 2012, to December 20, 2013. Due to a poor electrical ground connection to the Power Steering Control Module (PSCM), the affected vehicles may have a loss of power steering assist during start up or while driving.

Consequence

If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will clean paint from behind the ground stud nut and update the PSCM software, free of charge. Owners may contact Chevrolet customer service at 1-800-222-1020. The recall began on August 21, 2014. GM's number for this recall is 14330.

14V409000SteeringJuly 2, 2014 · 106 units

Defect

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, Cadillac XTS, Chevrolet Camaro and Chevrolet Impala vehicles. Improperly torqued fasteners may cause the steering intermediate shaft and the steering gear and/or the lower control arm and the lower ball joint to separate.

Consequence

If any of the components separate, the vehicle may have a loss of steering, increasing the risk of a crash.

Remedy

GM began to notify owners on June 27, 2014, and dealers will inspect the fasteners for correct torque, correcting them as necessary, free of charge. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14378.

14V355000Electrical SystemJune 23, 2014 · 3,141,731 units

Defect

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy

GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

14V092000TransmissionFebruary 21, 2014 · 355 units

Defect

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Consequence

If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

Remedy

General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.

13V220000LightingMay 24, 2013 · 10,210 units

Defect

General Motors LLC (GM) is recalling certain model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; model year 2014 Chevrolet Impala; and 2013 Chevrolet Sonic vehicles. Originally, in May 2013, GM recalled 1,627 model year 2013 Cadillac ATS and model year 2013 Cadillac XTS; and model year 2014 Chevrolet Impala vehicles. In October 2013, GM informed the agency that it was adding model year 2013 Chevrolet Sonic vehicles to this campaign , representing an additional 8,050 units. The total number of vehicles being recalled is now 9,677. On the affected vehicles, the brake lamps may intermittently flash without the brakes being applied and the cruise control may disengage. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Consequence

If the brake lamps flash when the vehicle is not slowing, a following driver may not adjust vehicle speed when the vehicle is in fact braking, and the brake lamps are illuminating as intended, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will reprogram the body control module. The recall began on June 13, 2013. Owner's may contact Chevrolet at 1-800-630-2438 or Cadillac at 1-866-982-2339. GM's recall number is 13158.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT…

Complaint filed with NHTSA · Electrical System · March 24, 2019 · fire

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. KINGDOM CHEVROLET (6603 S WESTERN…

Complaint filed with NHTSA · Steering · March 8, 2019 · crash

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE ENGAGED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE…

Complaint filed with NHTSA · Brakes · February 23, 2015 · crash

I WAS PULLING INTO A PARKING SPACE HAD MY FOOT ON THE BRAKE AND THE CAR ACCELERATED QUICKLY. EVEN WITH MY FOOT ON THE BRAKE I COULDN'T STOP IT. THE CAR SLAMMED INTO A STONE PILLAR.

Complaint filed with NHTSA · Other · January 23, 2018 · crash

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT…

Complaint filed with NHTSA · Engine · March 24, 2019 · fire

2014 Chevrolet Impala — common questions

Is the 2014 Chevrolet Impala reliable?

NHTSA data argues against it: 1,018 complaints put the 2014 model at #6 of 52 Impala years. It is one of the Impala years to avoid.

What are the most common 2014 Impala problems?

According to NHTSA complaint data, the leading problem areas are electrical system (329 complaints), steering (138 complaints), brakes (93 complaints).

Does the 2014 Chevrolet Impala have recalls?

Yes — NHTSA lists 12 recall campaigns affecting the 2014 Chevrolet Impala. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2014 Chevrolet Impala under NHTSA investigation?

NHTSA opened 2 investigations into this model year; all are now closed.

Which Chevrolet Impala years should you avoid?

Based on complaint rates and open investigations, the Impala years to avoid are 2004, 2009, 2008, 2000, 2002, 2014, 2001, 2003, 2007, 2011, 2005, 2006, 2010, 2013, 2015, 2012, 2016, 2017, 1996, 2018, 1995, 2019. The cleanest record among Impala years belongs to 1992.

How safe is the 2014 Chevrolet Impala?

In NHTSA's NCAP crash testing, the 2014 Chevrolet Impala earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.