2023 Chevrolet Silverado 2500 problems

Verdict · NHTSA data

Among the better years

The 2023 Chevrolet Silverado 2500 is among the quieter years of the Silverado 2500 on NHTSA's books: 64 complaints (37% below the model's median year), a single recall, and no open investigations.

No single system dominates the record — complaints spread across electrical system (15), transmission (15), and engine (7), which usually points to general build quality rather than one defect.

NHTSA complaints

Recalls

Investigations

Crash-involved

Fires reported

Injuries

Deaths

—

NCAP overall

How does 2023 compare to other Silverado 2500 years?

Silverado 2500 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Silverado 2500 years to avoid →

What are the most common 2023 Chevrolet Silverado 2500 problems?

Component	Complaints	Share	vs prior year
Transmission	15	23%	— flat
Electrical System	15	23%	▼ down
Engine	7	11%	— flat
Other	6	9%	▼ down
Latches & Locks	4	6%	▼ down
Lighting	3	5%	▲ up
Brakes	2	3%	▼ down
Fuel System	2	3%	— flat
Driver Assistance	2	3%	— flat
Body & Structure	2	3%	▼ down
Visibility & Wipers	1	2%	— flat
Seat Belts	1	2%	— flat
Speed Control	1	2%	▼ down
Steering	1	2%	▼ down
Suspension	1	2%	▼ down
Tires & Wheels	1	2%	▼ down

Does the 2023 Chevrolet Silverado 2500 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

24V060000Latches & LocksFebruary 1, 2024 · 570,434 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Was driving east on i40 between Hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in…”
Complaint filed with NHTSA · Transmission · June 2, 2026 · fire

“Was driving east on i40 between Hinton and calumet when my truck through a check engine light and service parking break. I pulled over it smelt like burning wires I cleared the codes with a code reader and turn the truck on the accessory when smoke filled the cab I got out and the truck was in…”
Complaint filed with NHTSA · Electrical System · June 2, 2026 · fire

“GM should be ashamed of themselves not covering the shift to park issue that they have created. This is a known issue and should be recalled. It is impacting thousands of consumers.”
Complaint filed with NHTSA · Engine · March 17, 2026

“When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to…”
Complaint filed with NHTSA · Other · June 1, 2024

“The contact owns a 2023 Chevrolet Silverado 2500. The contact stated that while driving at an undisclosed speed, the tailgate step bar continuously extended and retracted. The tailgate-ajar warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the step…”
Complaint filed with NHTSA · Latches & Locks · January 15, 2024

2023 Chevrolet Silverado 2500 — common questions

Is the 2023 Chevrolet Silverado 2500 reliable?

Its record is better than the model's norm: 64 NHTSA complaints, below the typical Silverado 2500 year, with 1 recall and no open investigations.

What are the most common 2023 Silverado 2500 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (15 complaints), transmission (15 complaints), engine (7 complaints).

Does the 2023 Chevrolet Silverado 2500 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 Chevrolet Silverado 2500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Chevrolet Silverado 2500 years should you avoid?

Based on complaint rates and open investigations, the Silverado 2500 years to avoid are 2003, 2004, 2002, 2001, 2005, 2007, 2015, 2008, 2006, 2024, 2016, 2000, 2011, 2009, 2013, 2012, 2014, 2010. The cleanest record among Silverado 2500 years belongs to 1996.

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.

How does 2023 compare to other Silverado 2500 years?

What are the most common 2023 Chevrolet Silverado 2500 problems?

Does the 2023 Chevrolet Silverado 2500 have recalls?

Consumer complaints filed with NHTSA

2023 Chevrolet Silverado 2500 — common questions

Is the 2023 Chevrolet Silverado 2500 reliable?

What are the most common 2023 Silverado 2500 problems?

Does the 2023 Chevrolet Silverado 2500 have recalls?

Which Chevrolet Silverado 2500 years should you avoid?

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