VehicleVerdict

2024 Chevrolet Silverado 2500 problems

Verdict · NHTSA data

One of the years to avoid

With 202 complaints filed to NHTSA — about 2.0 times the median Silverado 2500 year — the 2024 model ranks #10 of 33 Silverado 2500 years for complaint volume. It lands on the years-to-avoid list.

Electrical System leads the complaint categories with 53 reports (26% of the total).

202

NHTSA complaints

3

Recalls

0

Investigations

2

Crash-involved

2

Fires reported

2

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other Silverado 2500 years?

Silverado 2500 NHTSA complaints by model year, 2024 highlighted561 complaints1994: 7 complaints1995: 6 complaints1996: 2 complaints1997: 74 complaints1998: 82 complaints1999: 95 complaints2000: 156 complaints2001: 379 complaints2002: 408 complaints2003: 561 complaints2004: 431 complaints2005: 337 complaints2006: 218 complaints2007: 253 complaints2008: 226 complaints2009: 79 complaints2010: 27 complaints2011: 128 complaints2012: 69 complaints2013: 71 complaints2014: 52 complaints2015: 245 complaints2016: 156 complaints2017: 69 complaints2018: 69 complaints2019: 101 complaints2020: 134 complaints2021: 103 complaints2022: 123 complaints2023: 64 complaints2024: 202 complaints2025: 30 complaints2026: 4 complaints
Silverado 2500 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Silverado 2500 years to avoid →

What are the most common 2024 Chevrolet Silverado 2500 problems?

ComponentComplaintsShare
Electrical System5326%
Brakes3819%
Transmission3517%
Other2311%
Engine126%
Fuel System84%
Lighting73%
Driver Assistance63%
Steering52%
Visibility & Wipers31%
Speed Control31%
Body & Structure31%
Tires & Wheels21%
Latches & Locks21%
Trailer Hitch10%
Airbags10%

Does the 2024 Chevrolet Silverado 2500 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V894000Latches & LocksNovember 26, 2024 · 131,231 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000Latches & LocksFebruary 1, 2024 · 570,434 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000SteeringAugust 3, 2023 · 3,893 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone. God forbid I was alone but even at that I did not have…”

Complaint filed with NHTSA · Electrical System · June 22, 2026 · fire

“I was towing a dump trailer with gravel in it down a gravel road grade (downhill around 5-7mph) and received a warning on the DTC about the trailer brake being disconnected. All of the lights on the trailer were still working, however the trailer brakes no longer functioned and all of the braking…”

Complaint filed with NHTSA · Brakes · October 25, 2024 · crash

“Truck would downshift hard coming of exit or slowing down. This would sometimes lunge you forward into the seatbelt causing it to catch. The transmission would also shift hard moving up to interstate speed between 50-60mph. The dealership has determined that the valve body has failed in the…”

Complaint filed with NHTSA · Transmission · February 13, 2025

“Driving down the highway at 60mph, dash started blinking for trailer brake service needed. Was not trailering anything. Within 3 seconds I had smoke filling the cab, pulled over and got out. Within 3min truck was fully engulfed totally gone. God forbid I was alone but even at that I did not have…”

Complaint filed with NHTSA · Other · June 22, 2026 · fire

“After 3 days of using the truck I parking the vehicle with a trailer and I stop the truck and turn off to check the back and when I try to start the engine don’t work and all the lights turn on low battery,no key,service service esc, traction control, and I stuck with the whole cabin outside of…”

Complaint filed with NHTSA · Engine · January 29, 2024

2024 Chevrolet Silverado 2500 — common questions

Is the 2024 Chevrolet Silverado 2500 reliable?

NHTSA data argues against it: 202 complaints put the 2024 model at #10 of 33 Silverado 2500 years. It is one of the Silverado 2500 years to avoid.

What are the most common 2024 Silverado 2500 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (53 complaints), brakes (38 complaints), transmission (35 complaints).

Does the 2024 Chevrolet Silverado 2500 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2024 Chevrolet Silverado 2500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Chevrolet Silverado 2500 years should you avoid?

Based on complaint rates and open investigations, the Silverado 2500 years to avoid are 2003, 2004, 2002, 2001, 2005, 2007, 2015, 2008, 2006, 2024, 2016, 2000, 2011, 2009, 2013, 2012, 2014, 2010. The cleanest record among Silverado 2500 years belongs to 1996.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.