VehicleVerdict

2023 GMC Sierra 2500 problems

Verdict · NHTSA data

Among the better years

The 2023 GMC Sierra 2500 is among the quieter years of the Sierra 2500 on NHTSA's books: 34 complaints (40% below the model's median year), a single recall, and no open investigations.

The trouble concentrates in one system: transmission issues account for 56% of all reports (19 of 34), far ahead of electrical system at 4.

34

NHTSA complaints

1

Recalls

0

Investigations

1

Crash-involved

0

Fires reported

2

Injuries

0

Deaths

—

NCAP overall

How does 2023 compare to other Sierra 2500 years?

Sierra 2500 NHTSA complaints by model year, 2023 highlighted193 complaints1994: 2 complaints1997: 14 complaints1998: 19 complaints1999: 42 complaints2000: 62 complaints2001: 171 complaints2002: 164 complaints2003: 193 complaints2004: 175 complaints2005: 159 complaints2006: 78 complaints2007: 98 complaints2008: 78 complaints2009: 37 complaints2010: 11 complaints2011: 81 complaints2012: 39 complaints2013: 57 complaints2014: 39 complaints2015: 100 complaints2016: 75 complaints2017: 51 complaints2018: 46 complaints2019: 38 complaints2020: 106 complaints2021: 63 complaints2022: 52 complaints2023: 34 complaints2024: 133 complaints2025: 34 complaints2026: 9 complaints
Sierra 2500 NHTSA complaints by model year, 2023 highlighted. Red bars are years to avoid.

See all Sierra 2500 years to avoid →

What are the most common 2023 GMC Sierra 2500 problems?

ComponentComplaintsShare
Transmission1956%
Electrical System412%
Engine39%
Brakes26%
Other26%
Speed Control13%
Body & Structure13%
Driver Assistance13%
Visibility & Wipers13%

Does the 2023 GMC Sierra 2500 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

24V060000Latches & LocksFebruary 1, 2024 · 570,434 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The valve body inside the transmission has failed and GM has known it to fail but they have done nothing about it. My vehicle has been in the shop for 2 months because of it and “parts are on back order” it’s terrible i’ve bought this vehicle in august and it’s constantly been inside the…”

Complaint filed with NHTSA · Transmission · May 6, 2024 · crash

“Bought the truck brand new. within a week the service trailer brake warning light came on. has been to the dealership 3 times and they still cant fix it. This affects towing of the trailer with no trailer brakes.”

Complaint filed with NHTSA · Electrical System · November 1, 2022

“Defective valve body We took in our vehicle for issues with the engine. We were not able to drive it over 50 mph it only has 22,000 miles. The dealership has had the vehicle since August 13th. They have had the vehicle for 9 weeks. They said that neither them or customer [XXX] (CASE # [XXX]). Can…”

Complaint filed with NHTSA · Engine · August 13, 2024

“I sent a certified 3 page letter along with 4 pages of supporting documentation on April 25th, it was received and signed for on 4/30 at 10:16 am. I have still not received a response. I called to follow up and the reference number is #1516488, they told me to file the case online. I have copy of…”

Complaint filed with NHTSA · Other · October 1, 2023

“Bought the truck brand new. within a week the service trailer brake warning light came on. has been to the dealership 3 times and they still cant fix it. This affects towing of the trailer with no trailer brakes.”

Complaint filed with NHTSA · Brakes · November 1, 2022

2023 GMC Sierra 2500 — common questions

Is the 2023 GMC Sierra 2500 reliable?

Its record is better than the model's norm: 34 NHTSA complaints, below the typical Sierra 2500 year, with 1 recall and no open investigations.

What are the most common 2023 Sierra 2500 problems?

According to NHTSA complaint data, the leading problem areas are transmission (19 complaints), electrical system (4 complaints), engine (3 complaints).

Does the 2023 GMC Sierra 2500 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2023 GMC Sierra 2500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which GMC Sierra 2500 years should you avoid?

Based on complaint rates and open investigations, the Sierra 2500 years to avoid are 2003, 2004, 2001, 2002, 2005, 2024, 2020, 2015, 2007, 2011, 2008, 2013, 2012, 2014, 2009, 2010. The cleanest record among Sierra 2500 years belongs to 1994.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.