VehicleVerdict

2024 GMC Sierra 2500 problems

Verdict · NHTSA data

One of the years to avoid

With 133 complaints filed to NHTSA — about 2.3 times the median Sierra 2500 year — the 2024 model ranks #6 of 31 Sierra 2500 years for complaint volume. It lands on the years-to-avoid list.

No single system dominates the record — complaints spread across electrical system (32), transmission (23), and brakes (15), which usually points to general build quality rather than one defect.

133

NHTSA complaints

3

Recalls

0

Investigations

4

Crash-involved

0

Fires reported

9

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other Sierra 2500 years?

Sierra 2500 NHTSA complaints by model year, 2024 highlighted193 complaints1994: 2 complaints1997: 14 complaints1998: 19 complaints1999: 42 complaints2000: 62 complaints2001: 171 complaints2002: 164 complaints2003: 193 complaints2004: 175 complaints2005: 159 complaints2006: 78 complaints2007: 98 complaints2008: 78 complaints2009: 37 complaints2010: 11 complaints2011: 81 complaints2012: 39 complaints2013: 57 complaints2014: 39 complaints2015: 100 complaints2016: 75 complaints2017: 51 complaints2018: 46 complaints2019: 38 complaints2020: 106 complaints2021: 63 complaints2022: 52 complaints2023: 34 complaints2024: 133 complaints2025: 34 complaints2026: 9 complaints
Sierra 2500 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Sierra 2500 years to avoid →

What are the most common 2024 GMC Sierra 2500 problems?

ComponentComplaintsShare
Electrical System3224%
Transmission2317%
Brakes1511%
Driver Assistance129%
Other118%
Engine97%
Fuel System65%
Body & Structure65%
Speed Control43%
Tires & Wheels32%
Lighting32%
Steering22%
Suspension22%
Latches & Locks22%
Visibility & Wipers11%
Trailer Hitch11%
Airbags11%

Does the 2024 GMC Sierra 2500 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

24V894000Latches & LocksNovember 26, 2024 · 131,231 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Consequence

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

24V060000Latches & LocksFebruary 1, 2024 · 570,434 units

Defect

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

23V549000SteeringAugust 3, 2023 · 3,893 units

Defect

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of…”

Complaint filed with NHTSA · Electrical System · January 28, 2025

“Vehicle shudders while accelerating and a constant speed from 1000-3000 rpm. Vehicle will shudder/shake for hundreds of miles at highway speed. Vehicle shakes violently going up steep grade. Vehicle shake is so consistently random it makes passengers ill. Warranty claim denied by GM after issue was…”

Complaint filed with NHTSA · Transmission · October 18, 2025

“While towing our RV trailer the trailer brakes become disabled. This is a known problem to GM and they have a TSB (23-NA-113) "Information on Trailer Brake Disabled or DTC Stored" This is a know problem and GM solution seems to cast the blame on the trailer manufacture. ”

Complaint filed with NHTSA · Brakes · July 21, 2023

“The side mirrors have spider cracked from some type of electrical issue. This is the 2nd time this happened and it burns both mirrors at the same time. The mirrors become unusable and it appears The dealer replaced them under warranty the first time and the second time they said it is out of…”

Complaint filed with NHTSA · Driver Assistance · January 28, 2025

“Replaced the exhaust tail pipe tip past the DPF and warning light came on after miles of driving. Vehicle was locked up and only able to drive 55 Mph and there was a countdown to it dropping even lower. Dangerous to limit speed. This shouldn’t happen anyway with just changing out exhaust…”

Complaint filed with NHTSA · Other · March 21, 2025

2024 GMC Sierra 2500 — common questions

Is the 2024 GMC Sierra 2500 reliable?

NHTSA data argues against it: 133 complaints put the 2024 model at #6 of 31 Sierra 2500 years. It is one of the Sierra 2500 years to avoid.

What are the most common 2024 Sierra 2500 problems?

According to NHTSA complaint data, the leading problem areas are electrical system (32 complaints), transmission (23 complaints), brakes (15 complaints).

Does the 2024 GMC Sierra 2500 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2024 GMC Sierra 2500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which GMC Sierra 2500 years should you avoid?

Based on complaint rates and open investigations, the Sierra 2500 years to avoid are 2003, 2004, 2001, 2002, 2005, 2024, 2020, 2015, 2007, 2011, 2008, 2013, 2012, 2014, 2009, 2010. The cleanest record among Sierra 2500 years belongs to 1994.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.