VehicleVerdict

2021 Infiniti QX80 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 9 complaints on file for the 2021 Infiniti QX80 — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 4 of 5 NCAP stars overall.

9

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

4

NCAP overall · of 5 stars

How does 2021 compare to other QX80 years?

QX80 NHTSA complaints by model year, 2021 highlighted30 complaints2014: 23 complaints2015: 29 complaints2016: 18 complaints2017: 30 complaints2018: 11 complaints2019: 24 complaints2020: 10 complaints2021: 9 complaints2022: 3 complaints2023: 4 complaints2024: 1 complaints2025: 13 complaints2026: 7 complaints
QX80 NHTSA complaints by model year, 2021 highlighted. Red bars are years to avoid.

See all QX80 years to avoid →

What are the most common 2021 Infiniti QX80 problems?

ComponentComplaintsShare
Engine222%
Speed Control222%
Lighting111%
Transmission111%
Visibility & Wipers111%
Other111%
Fuel System111%

Does the 2021 Infiniti QX80 have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

21V599000Driver AssistanceAugust 2, 2021 · 3,569 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.

21V373000Fuel SystemMay 20, 2021 · 24,140 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

Consequence

Fuel pump failure can cause an engine stall, increasing the risk of a crash.

Remedy

Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A2. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R21A3.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches.…”

Complaint filed with NHTSA · Speed Control · April 26, 2022

“This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches.…”

Complaint filed with NHTSA · Engine · April 26, 2022

“What component or system failed or malfunctioned, and is it available for inspection upon request? Fuel Rail/ System Pressure too low How was your safety or the safety of others put at risk? Car engine could stall and increasing the risk of a crash Has the problem been reproduced or confirmed by a…”

Complaint filed with NHTSA · Fuel System · February 22, 2024

“The contact owns a 2021 Infiniti QX80. The contact stated while driving at approximately 65 MPH, the sunroof inadvertently exploded without impact. The contact stated that the sunroof was not being utilized and was covered and closed. The vehicle was not diagnosed or repaired. The dealer nor the…”

Complaint filed with NHTSA · Visibility & Wipers · September 20, 2023

“This is a 2021 Vehicle, and beginning in April of 2022, I have been telling my dealer that there is something wrong, but they haven't been able to fix it. When I am driving, there are times when the car will fail to accelerate. Also at times it feels like I have been rear ended and the car lurches.…”

Complaint filed with NHTSA · Transmission · April 26, 2022

2021 Infiniti QX80 — common questions

Is the 2021 Infiniti QX80 reliable?

The record is thin — 9 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

Does the 2021 Infiniti QX80 have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2021 Infiniti QX80. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Infiniti QX80 years should you avoid?

Based on complaint rates and open investigations, the QX80 years to avoid are 2017. The cleanest record among QX80 years belongs to 2024.

How safe is the 2021 Infiniti QX80?

In NHTSA's NCAP crash testing, the 2021 Infiniti QX80 earned an overall rating of 4 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.