VehicleVerdict

2025 Infiniti QX80 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 13 complaints on file for the 2025 Infiniti QX80 — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

13

NHTSA complaints

3

Recalls

0

Investigations

1

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2025 compare to other QX80 years?

QX80 NHTSA complaints by model year, 2025 highlighted30 complaints2014: 23 complaints2015: 29 complaints2016: 18 complaints2017: 30 complaints2018: 11 complaints2019: 24 complaints2020: 10 complaints2021: 9 complaints2022: 3 complaints2023: 4 complaints2024: 1 complaints2025: 13 complaints2026: 7 complaints
QX80 NHTSA complaints by model year, 2025 highlighted. Red bars are years to avoid.

See all QX80 years to avoid →

What are the most common 2025 Infiniti QX80 problems?

ComponentComplaintsShare
Other431%
Electrical System215%
Seat Belts18%
Speed Control18%
Body & Structure18%
Suspension18%
Airbags18%
Tires & Wheels18%
Driver Assistance18%

Does the 2025 Infiniti QX80 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V821000Driver AssistanceNovember 26, 2025 · 64,085 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

24V747000Driver AssistanceOctober 3, 2024 · 5,176 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.

24V748000Electrical SystemOctober 3, 2024 · 37,236 units

Defect

Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Sunroof exploded. There is a sunshade which protected passengers. Infiniti dealer and it is my understanding that the Company are aware that it happened. Repairs have been made. Three appeared to be no reason for the sunroof to explode. ”

Complaint filed with NHTSA · Other · October 9, 2024

“Camera monitoring system or rear visibility system. The rearview/backup camera has intermittently malfunctioned in my QX80 numerous times since I purchased the car in February 2024, including (1) displaying a frozen image from the backup camera when putting the car in reverse which stayed frozen…”

Complaint filed with NHTSA · Electrical System · September 30, 2025

“The contact owns a 2025 Infiniti QX80. The contact stated that the middle seat belt receiver failed to function as intended. Upon inspection, the contact became aware that when the third-row seat was folded under, the seat belt receiver was crushed. No warning lights were illuminated. The vehicle…”

Complaint filed with NHTSA · Seat Belts · February 13, 2026

“What component or system failed or malfunctioned, and is it available for inspection upon request? Two components have failed: the infotainment/Apple CarPlay system, including the USB-C connectivity port, and the front collision detection/crash sensor system. The entire A/V unit was replaced on…”

Complaint filed with NHTSA · Driver Assistance · March 28, 2026

“A lady driving a Honda Fit pulled out in front of my wife while she was driving her Infinity QX80. My wife was driving about 40-45 MPH at the time of the crash. The driver at fault in the Honda Fit I noticed all air bags deployed. My wife's QX80 had none of the air bags deployed. The officers at…”

Complaint filed with NHTSA · Airbags · May 7, 2025 · crash

2025 Infiniti QX80 — common questions

Is the 2025 Infiniti QX80 reliable?

The record is thin — 13 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

What are the most common 2025 QX80 problems?

According to NHTSA complaint data, the leading problem areas are other (4 complaints), electrical system (2 complaints), tires & wheels (1 complaints).

Does the 2025 Infiniti QX80 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2025 Infiniti QX80. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Infiniti QX80 years should you avoid?

Based on complaint rates and open investigations, the QX80 years to avoid are 2017. The cleanest record among QX80 years belongs to 2024.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.