VehicleVerdict

2024 Jeep Grand Cherokee 4xe problems

Verdict · NHTSA data

Among the better years

The 2024 Jeep Grand Cherokee 4xe is among the quieter years of the Grand Cherokee 4xe on NHTSA's books: 46 complaints (55% below the model's median year), 2 recalls, and no open investigations.

No single system dominates the record — complaints spread across engine (11), electrical system (11), and other (7), which usually points to general build quality rather than one defect. In government crash testing it earned 5 of 5 NCAP stars overall.

46

NHTSA complaints

2

Recalls

0

Investigations

1

Crash-involved

4

Fires reported

3

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2024 compare to other Grand Cherokee 4xe years?

Grand Cherokee 4xe NHTSA complaints by model year, 2024 highlighted254 complaints2022: 254 complaints2023: 157 complaints2024: 46 complaints2025: 4 complaints
Grand Cherokee 4xe NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Grand Cherokee 4xe years to avoid →

What are the most common 2024 Jeep Grand Cherokee 4xe problems?

ComponentComplaintsShare
Engine1124%
Electrical System1124%
Other715%
Transmission613%
Driver Assistance37%
Brakes37%
Speed Control24%
Fuel System12%
Steering12%
Body & Structure12%

Does the 2024 Jeep Grand Cherokee 4xe have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V766000EngineNovember 6, 2025 · 117,904 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Consequence

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

24V720000Electrical SystemSeptember 27, 2024 · 154,032 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence

A vehicle fire while parked or driving can increase the risk of injury.

Remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at…”

Complaint filed with NHTSA · Electrical System · January 23, 2025 · fire

“We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at…”

Complaint filed with NHTSA · Engine · January 23, 2025 · fire

“We aren't sure what happened exactly. We drove the car 10 minutes from my house to my work, and it started smoking when she parked. The car eventually caught fire and was completely destroyed, including damage to the structure it was parked next to. USAA has the car currently. My safety was put at…”

Complaint filed with NHTSA · Other · January 23, 2025 · fire

“Vehicle acceleration stops at high altitudes which causes the vehicle to suddenly maintain lower gear and speeds while driving on interstate/highway. Vehicle had accelerator replaced by delearship at 1,406 miles, however the issue continued. Dealership is now replacing turbocharger engine after…”

Complaint filed with NHTSA · Transmission · May 21, 2024

“1. Unknown - clunking noise in front driver side. May be related to “Part 573 Safety Recall” with the pinch bolt. Experiencing similar issues as described in this recall report. 2. Unknown - intermittent failure of the “active lane management” system. System will stop working and become…”

Complaint filed with NHTSA · Driver Assistance · July 24, 2024

2024 Jeep Grand Cherokee 4xe — common questions

Is the 2024 Jeep Grand Cherokee 4xe reliable?

Its record is better than the model's norm: 46 NHTSA complaints, below the typical Grand Cherokee 4xe year, with 2 recalls and no open investigations.

What are the most common 2024 Grand Cherokee 4xe problems?

According to NHTSA complaint data, the leading problem areas are engine (11 complaints), electrical system (11 complaints), other (7 complaints).

Does the 2024 Jeep Grand Cherokee 4xe have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2024 Jeep Grand Cherokee 4xe. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Jeep Grand Cherokee 4xe years should you avoid?

Based on complaint rates and open investigations, the Grand Cherokee 4xe years to avoid are 2022, 2023. The cleanest record among Grand Cherokee 4xe years belongs to 2025.

How safe is the 2024 Jeep Grand Cherokee 4xe?

In NHTSA's NCAP crash testing, the 2024 Jeep Grand Cherokee 4xe earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.