VehicleVerdict

2025 Jeep Grand Cherokee 4xe problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 4 complaints on file for the 2025 Jeep Grand Cherokee 4xe — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

In government crash testing it earned 5 of 5 NCAP stars overall.

4

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

1

Fires reported

0

Injuries

0

Deaths

5

NCAP overall · of 5 stars

How does 2025 compare to other Grand Cherokee 4xe years?

Grand Cherokee 4xe NHTSA complaints by model year, 2025 highlighted254 complaints2022: 254 complaints2023: 157 complaints2024: 46 complaints2025: 4 complaints
Grand Cherokee 4xe NHTSA complaints by model year, 2025 highlighted. Red bars are years to avoid.

See all Grand Cherokee 4xe years to avoid →

What are the most common 2025 Jeep Grand Cherokee 4xe problems?

ComponentComplaintsShare
Brakes125%
Electrical System125%
Engine125%
Speed Control125%

Does the 2025 Jeep Grand Cherokee 4xe have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

25V766000EngineNovember 6, 2025 · 117,904 units

Defect

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

Consequence

A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

Remedy

Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.”

Complaint filed with NHTSA · Electrical System · November 14, 2024

“Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.”

Complaint filed with NHTSA · Brakes · November 14, 2024

“The contact owns a 2025 Jeep Grand Cherokee. The contact stated that her husband was running an errand. The contact stated that he had parked the vehicle and had turned it off. When the contact's husband returned to the vehicle, he observed that smoke had filled the passenger cabin and smoke was…”

Complaint filed with NHTSA · Engine · September 23, 2025 · fire

“Purchased vehicle at dealer with 0 miles, and shortly after i had a service hybrid battery, brake system malfunction, auto emergency braking service required. After taking to the dealer multiple times. They are unable to find anything.”

Complaint filed with NHTSA · Speed Control · November 14, 2024

2025 Jeep Grand Cherokee 4xe — common questions

Is the 2025 Jeep Grand Cherokee 4xe reliable?

The record is thin — 4 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2025 Jeep Grand Cherokee 4xe have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2025 Jeep Grand Cherokee 4xe. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Jeep Grand Cherokee 4xe years should you avoid?

Based on complaint rates and open investigations, the Grand Cherokee 4xe years to avoid are 2022, 2023. The cleanest record among Grand Cherokee 4xe years belongs to 2025.

How safe is the 2025 Jeep Grand Cherokee 4xe?

In NHTSA's NCAP crash testing, the 2025 Jeep Grand Cherokee 4xe earned an overall rating of 5 out of 5 stars.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.