VehicleVerdict

2009 Mercedes-Benz Sprinter 3500 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2009 Mercedes-Benz Sprinter 3500 — too few to judge reliability from owner reports alone — but one recall campaign applies to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

1

Recalls

0

Investigations

0

Crash-involved

1

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2009 compare to other Sprinter 3500 years?

Sprinter 3500 NHTSA complaints by model year, 2009 highlighted95 complaints2007: 0 complaints2008: 3 complaints2009: 1 complaints2010: 4 complaints2011: 9 complaints2012: 31 complaints2013: 62 complaints2014: 83 complaints2015: 63 complaints2016: 95 complaints2017: 40 complaints2018: 17 complaints2019: 43 complaints2020: 22 complaints2021: 13 complaints2022: 12 complaints2023: 25 complaints2024: 4 complaints
Sprinter 3500 NHTSA complaints by model year, 2009 highlighted. Red bars are years to avoid.

See all Sprinter 3500 years to avoid →

What are the most common 2009 Mercedes-Benz Sprinter 3500 problems?

ComponentComplaintsShare
Lighting1100%

Does the 2009 Mercedes-Benz Sprinter 3500 have recalls?

1 NHTSA recall campaign on file. Recall repairs are free at franchised dealers.

14V706000OtherNovember 5, 2014 · 34 units

Defect

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE TAIL LIGHT AND THE PAINT AROUND IT BURNED WITHOUT WARNING. THE CONTACT OPENED THE VEHICLE AND FOUND THE INTERIOR OF THE VEHICLE COMPLETELY BURNED. THERE WAS NO POLICE OR FIRE REPORT AND NO INJURY WAS REPORTED. THE CONTACT…”

Complaint filed with NHTSA · Lighting · February 13, 2020 · fire

2009 Mercedes-Benz Sprinter 3500 — common questions

Is the 2009 Mercedes-Benz Sprinter 3500 reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 1 recall should be verified as completed.

Does the 2009 Mercedes-Benz Sprinter 3500 have recalls?

Yes — NHTSA lists 1 recall campaign affecting the 2009 Mercedes-Benz Sprinter 3500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Mercedes-Benz Sprinter 3500 years should you avoid?

Based on complaint rates and open investigations, the Sprinter 3500 years to avoid are 2016, 2014, 2015, 2013, 2019, 2017, 2012, 2018, 2011, 2010. The cleanest record among Sprinter 3500 years belongs to 2007.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.