VehicleVerdict

2024 Mercedes-Benz Sprinter 3500 problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 4 complaints on file for the 2024 Mercedes-Benz Sprinter 3500 — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

4

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2024 compare to other Sprinter 3500 years?

Sprinter 3500 NHTSA complaints by model year, 2024 highlighted95 complaints2007: 0 complaints2008: 3 complaints2009: 1 complaints2010: 4 complaints2011: 9 complaints2012: 31 complaints2013: 62 complaints2014: 83 complaints2015: 63 complaints2016: 95 complaints2017: 40 complaints2018: 17 complaints2019: 43 complaints2020: 22 complaints2021: 13 complaints2022: 12 complaints2023: 25 complaints2024: 4 complaints
Sprinter 3500 NHTSA complaints by model year, 2024 highlighted. Red bars are years to avoid.

See all Sprinter 3500 years to avoid →

What are the most common 2024 Mercedes-Benz Sprinter 3500 problems?

ComponentComplaintsShare
Tires & Wheels250%
Fuel System125%
Other125%

Does the 2024 Mercedes-Benz Sprinter 3500 have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

25V609000Body & StructureSeptember 12, 2025 · 4 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.

Consequence

Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.

Remedy

Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.

25V135000BrakesFebruary 28, 2025 · 88 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."

Consequence

Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.

Remedy

Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.

24V517000SuspensionJuly 9, 2024 · 1,232 units

Defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

Consequence

An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the…”

Complaint filed with NHTSA · Tires & Wheels · March 27, 2026

“Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road…”

Complaint filed with NHTSA · Fuel System · September 2, 2024

“We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end…”

Complaint filed with NHTSA · Other · June 11, 2025

2024 Mercedes-Benz Sprinter 3500 — common questions

Is the 2024 Mercedes-Benz Sprinter 3500 reliable?

The record is thin — 4 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

Does the 2024 Mercedes-Benz Sprinter 3500 have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2024 Mercedes-Benz Sprinter 3500. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Mercedes-Benz Sprinter 3500 years should you avoid?

Based on complaint rates and open investigations, the Sprinter 3500 years to avoid are 2016, 2014, 2015, 2013, 2019, 2017, 2012, 2018, 2011, 2010. The cleanest record among Sprinter 3500 years belongs to 2007.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.