VehicleVerdict

2017 Ram Promaster City problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 25 complaints on file for the 2017 Ram Promaster City — too few to judge reliability from owner reports alone — but 3 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

25

NHTSA complaints

3

Recalls

0

Investigations

0

Crash-involved

1

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2017 compare to other Promaster City years?

Promaster City NHTSA complaints by model year, 2017 highlighted43 complaints2015: 43 complaints2016: 36 complaints2017: 25 complaints2018: 19 complaints2019: 5 complaints2020: 1 complaints2021: 6 complaints2022: 4 complaints
Promaster City NHTSA complaints by model year, 2017 highlighted. Red bars are years to avoid.

See all Promaster City years to avoid →

What are the most common 2017 Ram Promaster City problems?

ComponentComplaintsShare
Engine832%
Other520%
Electrical System416%
Visibility & Wipers312%
Lighting28%
Driver Assistance14%
Body & Structure14%
Fuel System14%

Does the 2017 Ram Promaster City have recalls?

3 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

17V824000OtherDecember 21, 2017 · 61,791 units

Defect

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

17V601000OtherSeptember 26, 2017 · 11,288 units

Defect

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence

The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

16V953000AirbagsDecember 28, 2016 · 1 units

Defect

Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.

Consequence

If the side curtain air bags do not inflate properly, the vehicle occupants are at an increased risk of injury in the event of a crash.

Remedy

Chrysler has notified the owner, and a dealer inspected the side curtain air bags, free of charge. The recall began January 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S95.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“MY VAN HAD A RECALL INVOLVING THE COOLING FAN, IT WAS REPAIRED. AT APPROXIMATELY 25,000 I HAD A CHECK ENGINE LIGHT, THE DEALER SAYS IT'S THE THERMOSTAT NEEDING REPLACED ($588.00!!!??? AT UNDER 26,000 MILES???!!!) THE TEMP GAUGE ALWAYS SITS RIGHT AT THE HALFWAY MARK, THIS CAN'T BE RIGHT BUT THEY…”

Complaint filed with NHTSA · Engine · February 1, 2021

“The vehicle rpm reved up and then total loss of power then the vehicle caught fire wile driving down the road. Flames came out under dash and in engine compartment. ”

Complaint filed with NHTSA · Other · June 28, 2023 · fire

“NEWER TRUCK AND ENGINE JUST QUIT AS I WAS DRIVING ALONG. LOSE POWER STEERING AND POWER BRAKES. LUCKILY ON A BACK ROAD AND NOT GOING FAST. COULDN'T GET IT TO RESTART FOR 45 MINUTES, I'M NOT EVEN SURE HOW I GOT IT TO RESTART BUT I DID. CALLED DEALER WHERE I BOUGHT IT AND THEY SAID THEY COULDN'T EVEN…”

Complaint filed with NHTSA · Electrical System · July 31, 2019

“I PURCHASED NEW A 2017 WINNEBAGO TREND MOTORHOME ON A 2016 RAM PROMASTER CHASSIS. THE OUTSIDE REAR VIEW MIRRORS COME IN 2 PARTS. THE LOWER MIRROR DUE TO AN ENGINEERING ERROR CAN NOT MOVE OUT FAR ENOUGH TO PERMIT A SAFE VIEW OF TRAFFIC. ESSENTIALLY IT AFFORDS MOSTLY A VIEW OF THE BODY OF THE…”

Complaint filed with NHTSA · Visibility & Wipers · July 24, 2018

“INSTRUMENT PANEL SPEEDOMETER. DAYTIME SPEED NUMBERS SMALL, ORANGE AND WHEN SUN IS SHINING - YOU HAVE TO GUESS WHAT SPEED YOU ARE TRAVELING - PARTICULARLY 34/40 MPH - THE NEEDLE DOESN'T SHOW UP EITHER. AT NIGHT THE LIGHT IS OK, BUT DAYTIME DRIVING IT IS IMPOSSIBLE TO FALLOW SPEED LIMITS WHEN YOU…”

Complaint filed with NHTSA · Lighting · November 1, 2017

2017 Ram Promaster City — common questions

Is the 2017 Ram Promaster City reliable?

The record is thin — 25 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 3 recalls should be verified as completed.

What are the most common 2017 Promaster City problems?

According to NHTSA complaint data, the leading problem areas are engine (8 complaints), other (5 complaints), electrical system (4 complaints).

Does the 2017 Ram Promaster City have recalls?

Yes — NHTSA lists 3 recall campaigns affecting the 2017 Ram Promaster City. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Ram Promaster City years should you avoid?

Based on complaint rates and open investigations, the Promaster City years to avoid are 2015, 2016. The cleanest record among Promaster City years belongs to 2020.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.