VehicleVerdict

2018 Ram Promaster City problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 19 complaints on file for the 2018 Ram Promaster City — too few to judge reliability from owner reports alone — but 2 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

19

NHTSA complaints

2

Recalls

0

Investigations

0

Crash-involved

1

Fires reported

0

Injuries

0

Deaths

—

NCAP overall

How does 2018 compare to other Promaster City years?

Promaster City NHTSA complaints by model year, 2018 highlighted43 complaints2015: 43 complaints2016: 36 complaints2017: 25 complaints2018: 19 complaints2019: 5 complaints2020: 1 complaints2021: 6 complaints2022: 4 complaints
Promaster City NHTSA complaints by model year, 2018 highlighted. Red bars are years to avoid.

See all Promaster City years to avoid →

What are the most common 2018 Ram Promaster City problems?

ComponentComplaintsShare
Engine842%
Electrical System316%
Transmission211%
Lighting211%
Brakes15%
Seat Belts15%
Steering15%
Fuel System15%

Does the 2018 Ram Promaster City have recalls?

2 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

18V149000SteeringMarch 6, 2018 · 225 units

Defect

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

Consequence

A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

18V129000OtherFebruary 22, 2018 · 3,460 units

Defect

Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Consequence

If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

“Driving on the expressway and the electrical gages started acting erratic then the motor turned off while driving. When the vehicle turned off we lost all control of the vehicle at 70 MPH. We hit the brakes hard causing traffic issues and stopped in traffic and could not move and had to call a tow…”

Complaint filed with NHTSA · Engine · April 18, 2022

“ENGINE RADIATOR COOLING FAN SIEZED UP AND BECAME VERY HOT. COULD START FIRE AS WELL AS OVERHEAT ENGINE PROBLEM. PROBLEM FOUND ON A COOL DAY SITTING IDLING. VEHICLE WON'T BE 2 YEARS IN SERVICE FOR ANOTHER 3 MONTHS”

Complaint filed with NHTSA · Electrical System · November 30, 2020

“The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was…”

Complaint filed with NHTSA · Transmission · April 1, 2025

“REAR PULSE-WITH MODULATION LAMPS TAIL LIGHT (TAIL LIGHT/BRAKE LIGHT LAMP) DO NOT COME ON RIGHT AWAY WHEN LIGHT IS ACTIVATED. MESSAGE IS DISPLAYED ON DASHBOARD THAT RUNNING LIGHTS ARE OUT. HOWEVER, AFTER BRIEFLY APPLYING BRAKE PEDAL, MESSAGE GOES AWAY AND MENTIONED ABOVE LAMP COMES ON AT LOWER…”

Complaint filed with NHTSA · Lighting · July 31, 2020

“The front passenger seat belt would not pull out to secure passengers. I took the vehicle to an independent service center to see about fixing the problem. They were unable to fix the device. I was traveling and could not get to my home dealer until I returned. I was unable to take any passengers…”

Complaint filed with NHTSA · Seat Belts · June 15, 2023

2018 Ram Promaster City — common questions

Is the 2018 Ram Promaster City reliable?

The record is thin — 19 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 2 recalls should be verified as completed.

What are the most common 2018 Promaster City problems?

According to NHTSA complaint data, the leading problem areas are engine (8 complaints), electrical system (3 complaints), transmission (2 complaints).

Does the 2018 Ram Promaster City have recalls?

Yes — NHTSA lists 2 recall campaigns affecting the 2018 Ram Promaster City. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Which Ram Promaster City years should you avoid?

Based on complaint rates and open investigations, the Promaster City years to avoid are 2015, 2016. The cleanest record among Promaster City years belongs to 2020.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.