VehicleVerdict

2002 Gillig Low Floor problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just 0 complaints on file for the 2002 Gillig Low Floor — too few to judge reliability from owner reports alone — but 8 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

0

NHTSA complaints

8

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2002 compare to other Low Floor years?

See all Low Floor years to avoid →

Does the 2002 Gillig Low Floor have recalls?

8 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

18V418000LightingJune 20, 2018 · 25,579 units

Defect

Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

The reduced visibility of the turn signals can increase the risk of a crash.

Remedy

Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

17V119000LightingFebruary 24, 2017 · 17,056 units

Defect

Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

The reduced visibility of the turn signals may increase the risk of a crash.

Remedy

Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

09V368000LightingSeptember 28, 2009 · 1,053 units

Defect

GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Consequence

A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy

GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.

04V500000OtherOctober 14, 2004 · 242 units

Defect

CERTAIN GILLIG BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.

Remedy

DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. THE RECALL BEGAN OCTOBER 8, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-800-735-1500..

04V486000EngineOctober 7, 2004 · 810 units

Defect

ON CERTAIN TRANSIT BUSES EQUIPPED WITH DETROIT DIESEL SERIES 40 ENGINES, THE TURBOCHARGER CAN FAIL ALLOWING LUBRICATING OIL TO SPILL ONTO THE ENGINE.

Consequence

THIS CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT.

Remedy

DEALERS WILL INSPECT AND REPLACE THE TURBOCHARGER TO PREVENT THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. DETROIT DIESEL IS CONDUCTING OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS SHOULD CONTACT DETROIT DETROIT DIESEL AT 313-5923708 OR GILLIG AT 510-785-1500.

03V392000Electrical SystemOctober 14, 2003 · 2,201 units

Defect

INCORRECT ASSEMBLY OF ELECTRICAL CONNECTIONS AND SECUREMENT IN THE ENGINE COMPARTMENT COULD COME LOOSE.

Consequence

INCORRECT ASSEMBLY COULD CAUSE ELECTRICAL SHORTS, ARCING, AND FIRE.

Remedy

DEALERS WILL INSPECT ENGINE COMPARTMENT WIRING FOR CORRECT CABLE ASSEMBLY, FASTNER TORQUE, AND CORRECT WIRE PROTECTION. OWNER NOTIFICATION BEGAN OCTOBER 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 510-785-1500.

03V055000Electrical SystemFebruary 21, 2003 · 644 units

Defect

ON CERTAIN 1998-2002 35' AND 40' BUSES AND 1999-2002 29' BUSES, THE INSTALLATION OF THE AIR CONDITIONER UNIT USES BOLTS ALONG THE EDGE OF THE HOUSING FOR ATTACHMENT. ONE SPECIFIC BOLT CAN BE TOO CLOSE TO THE MAIN POWER CABLE ATTACHMENT. POSITIONAL TOLERANCE OR THE USE OF TOO LONG A BOLT COULD CAUSE AN ELECTRICAL SHORT.

Consequence

AN ELECTRICAL SHORT COULD LEAD TO COMPONENT FAILURE OR POTENTIALLY A VEHICLE FIRE.

Remedy

CUSTOMERS HAVE BEEN NOTIFIED TO CUT THE EXCESS LENGTH OF THE AIR CONDITIONER UNIT MOUNTING BOLT. OWNER NOTIFICATION BEGAN OCTOBER 28, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG 1-800-735-1500.

02V189000SteeringJuly 25, 2002 · 2,558 units

Defect

ON CERTAIN LOW FLOOR 29, 35, AND 40 FOOT BUSES, THE STEERING GEAR INPUT SHAFT BOLT INSTALLED WAS A 3/8" DIAMETER COARSE THREAD GRADE 8 FASTENER INSTEAD OF THE REQUIRED 7/16" DIAMETER FINE THREAD GRADE 8 FASTENER.

Consequence

IN THE EVENT OF A CRASH OR SOME OTHER EXTRAORDINARY SHOCK LOAD ON THE STEERING, A LOSS OF STEERING COULD OCCUR.

Remedy

DEALERS WILL REPLACE THE SUSPECT FASTENER WITH THE CORRECT FASTENER. OWNER NOTIFICATION BEGAN AUGUST 6, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GILLIG AT 1-510-785-1500.

2002 Gillig Low Floor — common questions

Is the 2002 Gillig Low Floor reliable?

The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 8 recalls should be verified as completed.

Does the 2002 Gillig Low Floor have recalls?

Yes — NHTSA lists 8 recall campaigns affecting the 2002 Gillig Low Floor. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2002 Gillig Low Floor under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.