VehicleVerdict

2003 Gillig Low Floor problems

Verdict · NHTSA data

Limited data — recalls on file

NHTSA has just one complaint on file for the 2003 Gillig Low Floor — too few to judge reliability from owner reports alone — but 9 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.

1

NHTSA complaints

9

Recalls

1

Investigations

0

Crash-involved

0

Fires reported

0

Injuries

0

Deaths

NCAP overall

How does 2003 compare to other Low Floor years?

See all Low Floor years to avoid →

What are the most common 2003 Gillig Low Floor problems?

ComponentComplaintsShare
Lighting1100%

Does the 2003 Gillig Low Floor have recalls?

9 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.

18V418000LightingJune 20, 2018 · 25,579 units

Defect

Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

The reduced visibility of the turn signals can increase the risk of a crash.

Remedy

Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

17V119000LightingFebruary 24, 2017 · 17,056 units

Defect

Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence

The reduced visibility of the turn signals may increase the risk of a crash.

Remedy

Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

09V368000LightingSeptember 28, 2009 · 1,053 units

Defect

GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.

Consequence

A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.

Remedy

GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.

06V427000Fuel SystemNovember 9, 2006 · 1,961 units

Defect

ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES EQUIPPED WITH THE CM850 FUEL SYSTEM, THE ENGINE HIGH PRESSURE FUEL LINES, FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL, ARE PRONE TO FAILURE.

Consequence

FAILURE OF THE LINE INTRODUCES HIGH PRESSURE FUEL SPRAY INTO THE ENGINE COMPARTMENT WHICH CAN IGNITE WHEN IT COMES IN CONTACT WITH A HOT SURFACE.

Remedy

CUMMINS WILL INSTALL A FUEL LINE BRACKET TO REDUCE FUEL LINE STRESS. A NEW FUEL LINE WILL BE INSTALLED WHEN ADDING THE BRACKET (PLEASE SEE 06E037). GILLIG NOTIFIED CUSTOMERS ON NOVEMBER 22, 2006. CUSTOMERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR GILLIG AT 510-264-5031.

05V473000EngineOctober 12, 2005 · 5 units

Defect

ON CERTAIN TRANSIT BUSES MANUFACTURED WITH DETROIT DIESEL SERIES 50 ENGINES, THE ELECTRONIC CONTROL MODULE (ECM) WILL NEED TO BE REPROGRAMMED TO ACTIVATE THE EXHAUST TEMPERATURE SENSOR.

Consequence

ENGINE MALFUNCTION COULD POSSIBLE LEAD TO ENGINE AND VEHICLE DAMAGE AND POTENTIAL FOR A VEHICLE FIRE.

Remedy

GILLIG IS WORKING WITH DETROIT DIESEL TO REPROGRAM THE ENGINES. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5791 OR GILLIG AT 1-510-785-1500.

04V500000OtherOctober 14, 2004 · 242 units

Defect

CERTAIN GILLIG BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.

Consequence

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.

Remedy

DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. THE RECALL BEGAN OCTOBER 8, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-800-735-1500..

04V486000EngineOctober 7, 2004 · 810 units

Defect

ON CERTAIN TRANSIT BUSES EQUIPPED WITH DETROIT DIESEL SERIES 40 ENGINES, THE TURBOCHARGER CAN FAIL ALLOWING LUBRICATING OIL TO SPILL ONTO THE ENGINE.

Consequence

THIS CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT.

Remedy

DEALERS WILL INSPECT AND REPLACE THE TURBOCHARGER TO PREVENT THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. DETROIT DIESEL IS CONDUCTING OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS SHOULD CONTACT DETROIT DETROIT DIESEL AT 313-5923708 OR GILLIG AT 510-785-1500.

04V485000EngineOctober 7, 2004 · 149 units

Defect

ON CERTAIN PHANTOM AND LOW FLOOR TRANSIT BUSES EQUIPPED WITH CUMMINS 8.3L AND 8.9L ISC AND ISL DIESEL ENGINES, OIL CAN LEAK INTO THE ENGINE COMPARTMENT FROM A CRACK IN THE CUP PLUG.

Consequence

OIL LEAKAGE ON A HOT ENGINE CAN RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY RESULTING IN INJURIES.

Remedy

CUMMINS WILL CONDUCT THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. CUMMINS WILL ISNTALL A STEEL CUP PLUG BOSS CAP ON THE AFFECTED ENGINES. OWNERS SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR GILLIG AT 510-785-1500.

04V308000Fuel SystemJune 23, 2004 · 3 units

Defect

CERTAIN LOW FLOOR BUSES POWERED BY A GASEOUS HYDROGEN FUEL SYSTEM. THESE TRANSDUCERS WERE MADE OF 17-4 PH STAINLESS STEEL MATERIAL WHICH MAY BE SUSCEPTIBLE TO EMBRITTLEMENT IN A HIGH-PRESSURE HYDROGEN APPLICATION ENVIRONMENT.

Consequence

EMBRITTLEMENT COULD POTENTIALLY LEAD TO A TRANSDUCER DIAPHRAGM FAILURE.

Remedy

DEALERS WILL REPLACE THE TRANSDUCER. THE RECALL BEGAN JULY 12, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-510-785-1500.

Consumer complaints filed with NHTSA

Representative excerpts, cleaned of personal information. These are consumer statements, not verified defects.

ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG [PHONE]) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL CONTACTS,…

Complaint filed with NHTSA · Lighting · October 1, 2003

2003 Gillig Low Floor — common questions

Is the 2003 Gillig Low Floor reliable?

The record is thin — 1 NHTSA complaint — so owner-report data can't strongly confirm reliability either way, though 9 recalls should be verified as completed.

Does the 2003 Gillig Low Floor have recalls?

Yes — NHTSA lists 9 recall campaigns affecting the 2003 Gillig Low Floor. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.

Is the 2003 Gillig Low Floor under NHTSA investigation?

NHTSA opened one investigation into this model year; all are now closed.

Related

Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.

Compiled by Sharon Ben-Moshe, Founder.