Verdict · NHTSA data
Limited data — recalls on file
NHTSA has just 0 complaints on file for the 2025 Gillig Low Floor — too few to judge reliability from owner reports alone — but 4 recall campaigns apply to this year, so any used example should have its VIN checked for completed recall work.
0
NHTSA complaints
4
Recalls
0
Investigations
0
Crash-involved
0
Fires reported
0
Injuries
0
Deaths
—
NCAP overall
4 NHTSA recall campaigns on file. Recall repairs are free at franchised dealers.
Defect
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Consequence
A damaged fuel line may leak, increasing the risk of a fire.
Remedy
Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Defect
Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
Consequence
Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
Remedy
Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Interim owner notification letters explaining the safety risk were mailed April 14, 2026. Another notice will be sent once the final remedy becomes available. Owners may contact Gillig's customer service at 1-800-735-1500.
Defect
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses. The rear axle upper torque rod fasteners may have been improperly tightened. A loose torque rod may contact and damage other axle components.
Consequence
Damaged axle components can decrease stability or vehicle control, increasing the risk of a crash.
Remedy
Gillig will replace the torque rod fasteners, free of charge. Owner notification letters were mailed January 26, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
Defect
Gillig, LLC (Gillig) is recalling certain 2025 Low Floor transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence
An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy
Gillig will work with Q'Straint to replace the retractors, free of charge. Owner notification letters were mailed January 16, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
The record is thin — 0 NHTSA complaints — so owner-report data can't strongly confirm reliability either way, though 4 recalls should be verified as completed.
Yes — NHTSA lists 4 recall campaigns affecting the 2025 Gillig Low Floor. Recall repairs are free at franchised dealers; check the VIN at nhtsa.gov/recalls to confirm the work was done.
Based on NHTSA ODI data through June 2026. Complaints are consumer-reported and unverified. Updated July 5, 2026.
Compiled by Sharon Ben-Moshe, Founder.